Privacy Policy

BATTLE TEAMS2

Privacy Policy

Last Updated: 11 January 2023 ]

Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.

Here is a summary of the information contained in this privacy policy. This summary is to help you navigate the privacy policy and it is not a substitute for reading everything! You can use the hyperlinks below to jump directly to particular sections.

What information do we need to provide the Game Services?

If you register an account to use the Game then we will need some information from you to set this up. We will also process some information when you use the Game (e.g., to make sure your progress is saved) and when you buy items (e.g., to ensure you get the purchased content). If you choose to set up your Game profile using a social media account, we also collect information from that social media account. If you choose, you can provide certain other information to personalise the gaming experience and enable Game features, or participate in Game Services. If you choose to use the eSports Website, we will need your Game login credentials and other information, such as your email address, user and account information, and information to enable you to form or join teams and participate in eSport competitions for the Game. If you need to get in touch with us then we will also retain some information so that we can get back in touch with you and address any concerns. More Information please see The Types of Personal Information We Use.

How will we use your information?

Who do we share your information with?

We use some third parties to help us deliver the best possible experience (e.g., cloud services to back up your data, support ticketing and fraud detection). When we use a third party, we only do this to process or store your information for the purposes described in this privacy policy. We also have affiliates around the world who help us deliver the Game Services and we may be required by a court or legal obligation to disclose certain information in some circumstances. More Information please see How We Store and Share Your Personal Information.

Where do we process your information?

Our servers are located in India (in the case of users located in India only),, Singapore and the United States. Your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including Singapore, the People’s Republic of China, India, Indonesia and the United States. More Information please see How We Store and Share Your Personal Information.

How long do we keep hold of your information?

How can I exercise my rights over my information?

How to get in touch with us

How will we notify you of changes?

Contact Information

Welcome to BATTLE TEAMS2!

This privacy policy explains the when, how and why when it comes to the processing of your personal information in connection with the mobile game BATTLE TEAMS2 (“Game”), the website for the Game (“Website”) and the eSports Website for the Game (“eSports Website”) (the Game, the Website and the eSports Website together comprise the “Game Services” and the Website and the eSports Website together comprise the “Websites”), and sets out your choices and rights in relation to that information. Please read it carefully – it is important for you to understand how we collect and use your information, and how you can control it.

If you do not agree to the processing of your personal information in the way this privacy policy describes, please do not provide your information when requested and stop using the Game Services. By using the Game Services, you are accepting our rules regarding your personal information as described in this privacy policy.

This Game has been developed by Zhejiang Wooduan Technology Co., Ltd. (“we”, “us”, “our”).

For the purpose of data protection laws, the data controller of your personal information in relation to the Game Services is Zhejiang Wooduan Technology Co., Ltd.. The registered address of Zhejiang Wooduan Technology Co., Ltd. is Room 411-31, Building C, Zhejiang University Science and Technology Park, No. 525, Xixi Road, Xihu District, Hangzhou, Zhejiang, China.

Our data protection officer can be contacted at [DataCompliance@wizardgames.cn].

Please reach out to us if you have any questions or concerns regarding the processing of your personal information: you can contact us anytime at [DataCompliance@wizardgames.cn].

The Types of Personal Information We Use

This section describes the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use that data, please see the section entitled “How We Use Your Personal Information” below.

The following is a high-level summary of the types of personal information we use:

Information you provide to us (either directly or through a third party).

You give us information about you when you register for the Game (your nominated nickname, and information we import from your connected social media account (Facebook, Google Play) in order to set up your profile, including your name as it appears on your social media profile, your user ID and your profile picture). For certain regions, you may also be asked to provide us with your date of birth (stored device-side only) to verify your age and for administration of the gameplay management system. If you are located in certain regions, we may ask you to provide an email address for the purpose of verifying parental or guardian consent to use the Game services if you are under the relevant minimum age. You also provide us with information when you set up your profile for the Game (including region location and information you voluntarily elect to provide in order to customise gameplay, such as gender) or your nickname when you log-in as a ‘guest’ in order to use the Game.

Once a Game account is set up, you may also choose to provide us with your mobile phone number or email address and a password, which you may select yourself for the purposes. These will be bound to your account (once verified by way of a verification code we will send to you) for the purposes of enabling login by email or mobile phone number. If you choose to bind your phone number or email address with your account, you will have the option to login via your mobile phone number or email address and we will access your phone number or email address to verify you as a user without you having to enter a validation code or password every time you login. If you choose to bind your phone number, you can also enable two-factor authentication. Once enabled, we will verify additional data for authentication if you log in from a new device. If you choose to bind your email address, we will send an account security alert to your email address if we detect any suspicious activity. If you need to recover your account, we will ask you questions to verify your identity. If you would like to be featured on leaderboards, you will also be asked to bind your mobile phone number. For certain regions, we will ask you to bind your telephone number with your account when you change your location setting.

In addition, you may choose to provide your location (province and city) to use region-specific features, for example, our Battle Zone Leaderboard, People Nearby, Regional Chat Channel and birthday features. If you would like to use our birthday features, you may provide your birthday (month and day) and location. You also provide us with information when you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey, including country, age, gender, profession and email address). When you participate in one of our sweepstakes events, which may be conducted in-Game, on our Website or otherwise, you provide us with information including email address, Open ID, phone number, mailing address and country; when you register for a tournament, we will collect your name, email address, country/region and player UID; and when you register for an e-sports event, we will collect your team name, registration region, team logo, your name, nationality or residency, email address, Discord ID (if applicable) and character ID. If you qualify to attend in person an e-sports event, we will also ask you for your ID or passport information, date of birth, gender, home address, phone number, photo and social media profile. If you participate in tournaments or e-sports events, we will use your UID, nickname, battle videos and audio and video recordings during matches to validate that you are the correct Game user, to investigate any allegation of cheating and for marketing and promotion. If you are suspended or banned from participating in tournaments or e-sports events for cheating or otherwise violating tournament or e-sports event rules, we use your name, Game nickname (including variations) and day and month of birth to enforce the suspension or ban and may publish your nickname, the reason for the suspension/ban and the duration on our Websites or social media channels. If you participate in one of our game-based events, to send you digital prize(s) if you win such prize(s), we will process your email address and telephone number; to deliver physical prize(s) if you win such prize(s), we will process your name (as shown on your passport), email address, telephone number, mailing address and postal code; and if you share the event with your friends, we will process your friends list.

You provide us with your telephone number and/or email address if you choose to receive information on our game updates via email and/or SMS. You also provide information such when you interact with a Q&A function or with our customer service team, including any questions and images you submit and your social media platform information. For data subject requests, we will collect information to verify your identity, your rights and to process the requests, including country/region, alias, user email address, screenshot of Game avatar, account ID, account registration date, account UC balance, account BP balance, request details, and if applicable, name of requestor, email address of requestor, requestor's relationship with user, proof of requestor's identity, proof of user's identity and requestor's authority.

If you use the eSports Website, we will need your Game login credentials to enable you to access eSports Website, your user registration information and account binding information to allow you to register as a player on the eSports Website and to participate in eSports events and team information to facilitate formation of teams.

Information about yougenerated as part of the Game Services

We automatically collect certain data from you when you use the Game Services, namely your open ID, IP address, device information (such as application version, battery level, WiFi strength, available space, network type, OS version, platform, carrier, country code, series ID, Android ID, IDFV, XID (if you are a guest user, generated from your existing device information, model, manufacturer, Android ID), WiFi SSID (stored device-side only) and time zone settings), registration time, login time, battle and performance information, and information regarding your use of the Game Services, such as date and time stamps of actions. We also collect and store your data:

each time you interact with us, for example, when you use in-app or in-Game support to communicate with us;
if you choose to log in using a social media service, we import the social media user ID and name of the friends (and in the case of Facebook, their Facebook nickname and profile picture) from your social media profile so that you can connect with your friends, invite them to team up and share game activities with your friends;
if you click on a link that advertises the Game, we store the Advertising ID for that advertisement and select device information with your profile;
if you enable chat services (audio and/or text and use them whether inside or outside a battle) then we will process such data in order to deliver your messages to other users;
if you conduct any transactions within the Game or via a third party other than Google Play or iOS App Store, we collect information to facilitate your transaction and to maintain transaction records (including Open ID, Role ID, country and user information, cost, currency, product purchased, purchase history, IP address, details of transactions linked to player ID, and device details such as IDFV, network type, network monitoring data, client exports IP, SDK version, application version, OS version, phone model or type of device, internet connection);
if you request for a refund, we use your transaction ID, delivery status, consumption status, refund recommendation and user account flag to help inform and improve the refund process;
if you change your location setting, we use your IP address to suggest your current location;
if you have poor network connection, we collect your routing information to analyse the cause to allow you to play the game;
if you qualify for a tournament, we use your UID to invite you to participate;
if you take an in-Game screenshot, we will process such data (device-side only) to facilitate your sharing of the screenshot on social network;
if you enable our highlights replay function, we use your Game operation records, nickname, profile picture and ranking information to provide highlights replay videos that you can share;
if you are a highly-ranked player, your battle replay video may be featured as part of the highlights showcased from time to time in-Game;
if you choose to participate in our Beta test, the following information will be used to verify your eligibility: your login credentials, Open ID, account type, Game level, frequency of use of Game, whether your Game account is bound to a Beta test account, and whether you have cheated in the Game;
for users in certain regions, if you participate in a group photo event, we process the photo you upload (processed device-side only), the photo generated (processed device-side only), your UID, Open ID and your election to share the photo generated;
for users in certain regions, if you create or join clans, share picture, text or video content, create or join custom matches, give or receive gifts or otherwise use or customize the Club features: (i) we process your UID, Open ID, avatar, rank, country and region, province, city, language, nickname, friends list, joined clans, game title, custom room game data, eligibility tag, gift records, popularity, game props owned and bookmarked and picture, text and video content you share publicly in the Club or with other clan members; (ii), we will process your Open ID, social media account nickname and content if you choose to showcase content posted on your social media account in-Game;(iii) our content audit feature will detect if any picture, text and video content you share in the Club or with other clan members contains pornography or other content that violates the Community Guidelines or the End-user License Agreement and remove content in such cases; (iv) we will process your Open ID, carrier, network type, WiFi status, device model, operating system, operating system version, frame rate, page load time, memory information, exception error and stack, exception log to optimize the performance of the Club functions and provide a better user experience;
if you apply to be reviewers of user-generated content, we process your nickname, user profile, UID, Open ID and Facebook ID;
if you share replay videos with your friends on your Moments page, we process your nickname, avatar and any replay videos generated with game operation records that you share;
if you add event schedule information to your system calendar, this will be provided device-side only;
for users in certain regions, when you are using the Game Services, we collect your daily cumulative gameplay time and your daily rest time to prevent gaming addiction;
if you contact our support team or use our Q&A function, we collect information including name (optional), Open ID, device ID and other device information, application version, battery level, WiFi strength, free space on device, network type, OS version, browser type, platform, carrier, country code,language, details of ticket, social media platform information and nickname (if used to login to the Game), email address (optional if in-app/in-Game support) and any information that you provide in your communications. You also have the option of providing a photo to illustrate any errors;
when you are using the Game Services our security feature collects (in addition to the categories of data listed above) device information;
when you are using the Game Services, our security and anti-cheating security features will (i) monitor users to identify and observe cheating behaviour; (ii) collect (in addition to the categories of data listed above) user’s in-Game instructions to generate an in-Game behavior video clip of suspected cheating behaviour for our review; (iii) detect if your profile picture is related to the sale of plug-ins or pornographic content and change it to a default profile picture if this is the case; (iv) identify abuse, harassment, the sale of plug-ins or other conduct in violation of our End-user License Agreement and restrict your use of the chat functions where you have engaged in any of the foregoing if this is the case; (v) detect if your signature, nickname, profile photo or chat history contains malicious information and changing it to its default setting and prompting you to change it subsequently if this is the case; (vi) detect if you are using tools to cheat, take screenshots where there is suspected cheating behaviour for our review and restrict your use of the Game if this is the case; (vii) review in real-time games of users suspected of cheating and (viii) review, analyse and combat cheating; and
when you use the eSports Website, we will process your user ID and chat message to deliver your message to your team members if you chat with them, detect and remove any content that contains pornography or which otherwise violates the End-user License Agreementand process your user ID and Open ID to send you notifications about the eSports Website services.

Information you generate and display in the course of using the Game Services.

You may provide additional information as part of your profile (such as gender). You may also provide or generate information when you communicate with other users (chat log data and chat content, both audio and text). We generate an Open ID and use this to store your Game data, and we collect and store your Game play statistics (e.g. level, scores) in order to provide you with feedback, information about your Game play and progress. If you participate in a sharing event, we will process your Game data (prop types, wins, ranking and Game play statistics) to prepare a report for you and process your friends list so you can share game activities with your friends. Your Game data and country/region are also used to determine if you qualify for, and to invite you to participate in, a tournament.

Beta features.

You may have the opportunity to use “beta” features for a limited period of time. These may be accompanied by a notice or flag indicating that they are in “alpha”, “beta”, “test” mode, or similar. These features are made available to help us test new ideas and improvements for the Game. By agreeing to participate in a beta, you understand that we may process data as part of these features in order to ensure the features can function properly and (once the beta period has concluded) to understand whether it makes sense to modify or rollout those features to the broader community. We may also seek your feedback so that we can understand your experience of the features. We will only process personal data for so long as is necessary for us to fulfil these purposes, and thereafter will take steps to delete or de-identify your personal information (including any feedback you provide).

Cookies

We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using the Game Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities.

You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) or web browser (in the case of the Websites) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game Services may be unable to operate as designed.

For more information about our Cookies policy, click here.

Children

Our Game Services are not intended for children. Children must not use the Game Services for any purpose, except where their parent or guardian has provided consent (to the extent this option is available in your jurisdiction). By children, we mean users under the age of 18 years old; or in the case of a region where the minimum age for processing personal information differs, such different age. For users located in certain regions we have listed the minimum relevant age in the table below.

Region in which the user is located	Minimum age of the user
Turkey	18

We do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without parental or guardian consent, or if you are the parent or guardian of the user and wish to withdraw the consent, please contact us at[DataCompliance@wizardgames.cn]and we will delete such information.

How We Use Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why. For users who live in the Turkey (“Relevant Jurisdiction”), it also identifies the legal basis under which we process your data.

Personal Information	Use	Legal Basis (only relevant if you are located in a Relevant Jurisdiction)
Game
Information you provide to us (either directly or through a third party)
Nickname	We use this information to create your account for the Game in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Hashed Nickname / Gamer Tags	If your account is determined to breach our Terms of Service or otherwise is found to be undertaking activity which is illegal, defamatory, damaging to the platform or similar, and your account is consequently banned, we may publish a hashed version of your nickname on our Website and in the Game (including via in-Game pop-up).	It is in our legitimate interest to ensure the security of our services and to maintain a fair gaming environment within the Game, including notifying other players if a participant has been removed for behavior that violates the Terms of Service.
Social Connect Information (if you choose to log in via your social media account with these networks): · Facebook: name, Facebook UID, profile picture, user token, Open ID · Google Play: user ID, nickname, profile picture, user token, Open ID	We use this information to: · create your account for the Game in accordance with your request; · share in-game photos on Facebook, Google Play at your request; and • provide a Q&A function and manual customer service (on Facebook).	Necessary to perform our contract with you to provide the Game.
Email address	We use this information to create your account for the Game in accordance with your request.	Necessary to perform our contract with you to provide the Game.
Region Location (manually selected by you)	We use this information to: · verify your region location; · set up your gameplay on a regional server; · provide you with your geographic ranking; and · improve gameplay.	Necessary to perform our contract with you to provide the Game.
Telephone number and/or email address (if you elect to provide this information to receive game updates). In relation to your telephone number, this includes your telephone number, country code and SMS content (“SMS Sending Records”)	We use this information to send you verification codes or information on our game updates via SMS or email.	We collect this information with your consent.
Email address (if you elect to provide this information to bind your account with your email address)	We only receive this information if you choose to enable login by email address (once verified by way of a verification code we will send to you).	Necessary to perform our contract with you to provide the Game using your email address.
Telephone number (if you elect to provide this information to bind your account with your telephone number). This includes SMS Sending Records	We only receive this information if you choose to enable login by mobile phone number (once verified by way of a verification code we will send to you).	Necessary to perform our contract with you to provide the Game using your phone number.
Two-factor authentication information: telephone number(optional), email address , device ID, device model, verification codes.	If you choose to bind your email address and enable two-factor authentication, we use this information for verification when you log in from a new device.	Necessary to perform our contract with you to enable two-factor authentication.
Game-based Event Information (digital prizes): email address and telephone number	If you participate in a game-based event, we use your contact information to send you your prize if you win.	N/A.
Game-based Event Information (physical prizes): name (as shown on passport), email address, telephone number, mailing address and postal code	If you participate in a game-based event, we use your contact information to send you your prize if you win.	Necessary to perform our contract with you to deliver your prize.
Data Subject Request Information: country/region, alias, user email address, screenshot of Game avatar, account ID, account registration date, account UC balance, account BP balance, request details, and if applicable, name of requestor, email address of requestor, requestor's relationship with user, proof of requestor's identity, proof of user's identity and requestor's authority	If a data subject request is submitted, we use this information to confirm the requestor’s identity, your rights and to process the request.	Necessary to comply with a legal obligation.
Information generated as part of the Game Services
Generated User ID	We generate this and use this to: · store your Game data (including level and progress) with your profile; · to support your use of the Game and Game activities; and · to allow you to delete your account.	Necessary to perform our contract with you to provide and support the Game.
Battle Information: user data (such as channel, UID, Open ID, nickname) and game data (such as Game ID, gameplay mode information, number of kills movement speed, jump height)	We generate this and use this to enable you to play the Game.	Necessary to perform our contract with you to provide and support the Game.
Game Play Statistics (Level, Score/s), date and time stamps of actions	We use this information to provide you with feedback and information about your gameplay and progress.	Necessary to perform our contract with you to provide the Game.
IP Address	We use this information to: · allow you to connect to the Game server; and · suggest your country/region when you seek to change your location setting.	Necessary to perform our contract with you to provide the Game.
Device ID, Device Information (Your device model, operating system and version, client version, device resolution, package name, device settings, process and software list, device identifier (MAC address/IMEI/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information), software and hardware feature information, device environment, software installation list, information about the location of the device (such as IP address, GPS location, WLAN access point that can provide relevant information, Bluetooth and base station sensor information, SIM card location) and other relevant information. ), registration time and login time	We use this information: · to confirm the current network type; · to provide users with network type display; · to display content in the relevant language; · to facilitate automatic download of important resources via WIFI; · to facilitate account data migration of guest accounts from the Game to its mini version and for security control and analysis; · to improve our services, including the functionality of the Game; · to provide a Q&A function and customer service; · for security and verification purposes; · identify and address bugs and assess game function for optimisation; and · to combat users registering for multiple accounts.	It is in our legitimate interest to ensure the security of our services, show you content that may be more relevant to you and your interests, manage registrations and improve our services.
Routing Information (if you have poor network connection): IP address, network speed	We use this information to analyse the cause of poor network connection.	Necessary to perform our contract with you to allow you to play the Game.
WiFi SSID (not stored)	We use this information to download the Game in the background. This is processed device-side only and is not transferred to us.	N/A.
Advertising ID and select device information (Open ID, Device ID, IP address and engagement data and search terms)	If you click on a link that advertises the Game, we store the Advertising ID for that advertisement and select device information with your profile.	It is in our legitimate interests to use this information to monitor the success of our advertising and marketing programs.
Chat Data (audio and text, whether inside a battle (e.g. during actual gameplay) or outside a battle (e.g. in the game lobby)) and chat log data	If you enable chat services (audio and/or text) then we will process such data in order to deliver your messages to other users.	Necessary to perform our contract with you to provide the chat services in-Game.
Transaction Records (in-app): payments on (Open ID, Role ID, country, currency, cost, product purchased, IP address, details of transactions linked to player ID, and device details including IDFV, network type, network monitoring data, client exports IP, OS version, phone model, device root status, SDK version, application version).	We use this information to facilitate your payment and maintain a record of your transaction history.	Necessary to perform our contract with you to facilitate your payment and provide you with details of your transactions.
Transaction Identifiers: unique identifier, name, email address, phone number, country code, date of creation of account, number of transactions during different periods, number of top-ups during different periods, number of top-up receivers, number of chargebacks.	We use this information in order to detect fraud on the Game Services.	It is in our legitimate interest to ensure the security of transactions within our services.
Refund information: transaction ID, delivery status, consumption status, refund recommendation and user account flag.	We use this information to help inform and improve the refund process if you request a refund.	Necessary to perform our contract with you to facilitate your refund process.
Customer Support Ticket ID & User Communications with Support or Q&A function: Name (optional), Open ID, device ID, application version, battery level, WiFi strength, free space on device, network type, OS version, browser type, platform, carrier, country code, details of ticket, email address (optional if in-app/in-Game support), social platform information and nickname and any information that you provide in communications with our support team or Q&A function. You also have the option of providing a photo to illustrate any errors.	We use this information to: · improve our services; · respond to your communications; · provide troubleshooting, such as addressing and remediating technical issues and bugs.	Necessary to perform our contract with you to provide and support the Game Services.
Safety Observation: · Security-Related Information: list of hack or cheating software, in-game screen information, device operation system settings, device information including mobile phone brand, model, CPU structure, CPU model, kernel version, resolution, application package of hack software; IDFV, Android ID and available memory; and a list of installed APK and running apps. · Security-Related Information (if you are using the game on a PC): basic hardware information, operating system information, machine codes for security authentication, user account information, network information, information of files, processes, modules, memory and driver which is related to the game running, user behaviour and status that may be related to plug-in use or sale of plug-ins through profile pictures, image files, memory image and shellcode which is related to the game running, system API calls, method calls, system procedures and related data of active windows, information on in-game modules, game screenshots, external programs attempting to access private data which belongs to process of game application.	We use this information: · for security and verification purposes, including to detect and observe cheating behaviours and consider restricting or banning access to the Game (including a particular device); · identify and address bugs and assess game function for optimisation; · solve game crashes and optimise compatibility of devices with the game; and · to combat users registering for multiple accounts. If your account is determined to breach our Terms of Service, we may consider restricting or banning your access to the Game.	It is in our legitimate interest to ensure the security of our services, to maintain a fair gaming environment in the Game and to manage registrations and improve our services.
Illegal Profile Photos: profile pictures from logged in accounts (existing and new users)	We use this information to detect if your profile picture is related to the sale of plug-ins or contains pornographic content (e.g. erotic photos) and change it to a default profile picture if this is the case.	It is in our legitimate interest to ensure the security of our services, to maintain a fair gaming environment in the Game and to prevent the sale of plug-ins or the availability of pornographic content on the services.
Reported Chat Data: UID and chat data	We use this information to identify abuse, harassment, plug-in sales or other uses of chat in violation of our End-user License Agreement and to consider restricting use of chat function in those cases. For more information, please refer to the Privacy FAQ for this function.	It is in our legitimate interest to ensure the integrity of the Game and protect users from prohibited conduct.
Video Clips of Suspected Cheating Behaviour: · Players suspected of cheating: Player name, avatar and video clip of suspected cheating activity (including sound and chats). The user’s in-Game instructions will be used to generate in-Game behaviour video clip, which will be presented to the reviewer in an anonymized form. · Reviewer of generated in-Game behaviour video clips of suspected cheating behaviour: Player name and avatar, Open ID, the number of generated in-Game behaviour video clips this player has viewed, review statistics and penalties applied.	We use this information to review and determine whether users suspected of cheating have cheated in the Game.	It is in our legitimate interest to ensure the security of our services and to maintain a fair gaming environment within the Game.
Malicious Content Information: signatures, nicknames, profile photos and chat histories, and email address.	We use this information to detect if you are making available malicious information (i.e. information relating to sale of plug-ins, UC tokens, game accounts, information about game power levelling, or pornographic images) via your signature, nickname, profile photo or chat history) within the Game. We may contact you via email if we have detected malicious activity involving your account.	It is in our legitimate interest to ensure the security of our services and to ensure all information made available within the Game is legal.
Cheat Tool Detection Information: resource files and parameter data, cheating reports, screenshots of the game from your perspective (which will contain nicknames and chats of you and your teammates (this information will be obfuscated), number of kills and game scenes from your perspective), number of kills, UID and nickname	We use this information to review and determine whether users have cheated in the Game, for example, if it is apparent you are using a tool to remove grass in violation of the End-user License Agreement. If your account is determined to breach our Terms of Service, we may consider restricting or banning your access to the Game.	It is in our legitimate interest to ensure the security of our services and to maintain a fair gaming environment within the Game.
Real-Time Game Review Information: Open ID of players suspected of cheating, Open ID and player level of reviewer of suspected cheating behaviour, review results	We use this information to review and determine whether users suspected of cheating have cheated in the Game.	It is in our legitimate interest to ensure the security of our services and to maintain a fair gaming environment within the Game.
Anti-Plug-in Information: user data (such as channel, UID, Open ID, nickname), game data (such as Game ID, gameplay mode information, number of kills movement speed, jump height), device information, replay video (generated from game operation records) and reports	We use this information to review and determine whether users suspected of cheating have cheated in the Game, analyse and combat cheating.	It is in our legitimate interest to ensure the security of our services and to maintain a fair gaming environment within the Game.
Gameplay Management System Information (if you are in certain regions): daily cumulative gameplay time and daily rest time	We use this information to prevent gaming addiction.	N/A.
Survey Information: Country, Age, Gender, Profession, Email, and content of survey responses.	If you agree to participate in a survey conducted by us, we use this information to improve our services.	We collect this information with your consent.
Highlights Replay Information: Game operation records used to generate replay videos, nickname, UID, Open ID and profile picture, linked social media service	We use this information to provide highlights replay videos that you can share within the game or on social media if you enable this function.	Necessary to perform our contract with you to provide highlights replay videos that you can share.
Leaderboard Highlights Information: battle replay, player nickname, game server used by player and ranking.	We use this information to showcase highlights of top players in-Game.	It is in our legitimate interest to ensure the integrity of high-scoring players is supported by appropriate evidence in-Game.
Beta Test Account Authentication Information: login credentials, Open ID, account type, Game level, frequency of use of Game, whether your Game account is bound to a Beta test account and whether you have cheated in the Game.	If you seek to participate in our Beta test, we use this information to verify your eligibility.	Necessary to perform our contract with you to provide the Beta version.
Sweepstakes Participation Information: name (as shown on passport), email address, Open ID, phone number, mailing address, postal code and country.	If you participate in a sweepstakes event, which may be conducted in-Game, on our Website or otherwise, we use this information to send you your prize if you win.	We collect this information with your consent.
Club Information (general): User data (UID, Open ID, avatar, rank, country and region, language, nickname, game title, clan information (including clan ID, name and role), custom room game data, eligibility tag, gift records, popularity, game props owned and bookmarked) and user-generated content (“UGC”) (picture, text, audio and video content you share publicly in the Club or with other clan members (including custom competition information and clan announcements) or mirrored to a clan page from your Moments page)	We use this information to enable you to create or join clans (including operating and participating in custom competitions and posting clan announcements), share picture, text or video content, tag content, give or receive gifts, display your game title, create or join custom matches or otherwise use or customize the Club features.	Necessary to perform our contract with you to provide Club services.
Club Information (country and region, province, city, language, friends list)	We use this information to recommend and display content and clans that may be of interest to you.	It is in our legitimate interest to show you content that may be more relevant to you and your interests.
Social Media Account Content: Content posted on your social media account, your social media account nickname and Open ID	We use this information to enable you to showcase content posted on your social media account in-Game if you choose to bind your social media account for this purpose.	Necessary to perform our contract with you to facilitate your display of your social media account content in-Game.
UGC Information: · Players who share content: Open ID, nickname, user profile, clan details, language, country and region, picture, text and video content you share publicly in the Club or with other clan members (including social media account content posted in-Game) · Players who apply to be reviewers of shared content: nickname, user profile, UID, Open ID and Facebook ID	We use this information to detect whether content shared contains pornography or other content that violates local laws, community rules or the End-user License Agreement and remove or block content in such cases.	It is in our legitimate interest to ensure the integrity of the Game and protect users from prohibited conduct.
Moments Information: nickname, avatar, replay videos generated with game operation records	We use this information to enable you to share content with your friends on your Moments page. You can also share such content on a clan page.	Necessary to perform our contract with you to facilitate your sharing of content in-Game.
Legion Announcement Information: legion announcement content	We use this information to detect whether legion announcements contains pornography or other content that violates local laws, community rules or the End-user License Agreement and remove or block content in such cases.	It is in our legitimate interest to ensure the integrity of the Game and protect users from prohibited conduct.
Tournament Qualification Information: country/region and Game data (prop types, wins, ranking and Game play statistics)	We use this information to determine if you qualify for a tournament.	Necessary to perform our contract with you to provide Game tournaments.
Tournament Invitation Information (free entry): player UID	We use this information to send you in-Game invitations to free-entry tournaments, if you qualify for such tournaments.	Necessary to perform our contract with you to provide Game tournaments.
Tournament Registration Information (if you register for a tournament): name, email address, country/region and player UID	If you elect to participate in a tournament, we use this information for registration and verification.	Necessary to perform our contract with you to support tournament participation.
E-sports Event Registration Information: · team name, registration region, team logo, your name, nationality or residency, email address, Discord ID (if applicable) and character ID. · if you qualify to attend in person an e-sports event, we will also ask you for your ID or passport information, date of birth, gender, home address, phone number, photo and social media profile.	If you register for an e-sports event, we use this information to create a team for you in the tournament, to organise and broadcast the tournament and to communicate with the team. We use the ID/passport information of players who qualify to attend in person an e-sports event to verify that you are located within a country in your nominated Game region and to assist with travel arrangements.	We collect this information with your consent.
Tournament Recording Information: UID, nickname, battle videos, audio and video recordings during matches	We use this information: · to validate that you are the correct Game user and to investigate any allegation of cheating; and · for use in marketing and promotional materials.	It is in our legitimate interest to ensure a fair competition environment. It is necessary to perform our contract with you if you are included in marketing and promotional materials.
Player Ban Information (if applicable): name, Game nickname (including variations) and day and month of birth	If you are suspended or banned from participating in tournaments or e-sports events for cheating or otherwise violating tournament or e-sports event rules, we use this information to enforce the suspension or ban.	It is in our legitimate interest to protect the integrity of the Game and ensure fair play at tournaments and e-sports events.
Tournament Ban Notice Information: nickname, reason for suspension/ban and duration of suspension/ban	If you are suspended or banned from participating in tournaments or e-sports events for cheating or otherwise violating tournament or e-sports event rules, we may publish this information on our Websites or social media channels.	It is in our legitimate interest to protect the integrity of the Game and ensure fair play at tournaments and e-sports events, including notifying other players if a participant has been removed for behavior that violates tournament or e-sports event rules.
Sharing Event Report Information: Game data (prop types, wins, ranking and Game play statistics).	If you participate in a sharing event, we use this information to prepare a report for you.	We collect this information with your consent.
Battle Performance Information: Battle ID, map ID, opening time, player/team UID, number of kills by player/team, killing flow, killing count, survival time, damage amount, heal amount, current round rank, assist count, old segment level	For the classic game mode, we use this information to improve resource distribution in the battlefield.	It is in our legitimate interest to improve our services.
Account Security Alert Information: Email, player ID, Open ID, suspicious account activity, player confirmation of account security	If you choose to bind your account with your email address, we will send an account security alert to your email address if we detect any suspicious activity.	It is in our legitimate interest to ensure the security of our services and your account.
Account Recovery Information: Social media account information/email address/telephone number linked to your account, device ID, device brand and model, region where you were when you logged in, login time, network connection method, game mode, recharge time, public channel message time and competition registration data (registered/unregistered)	If you need to recover your account, we will use this information to ask you questions to verify your identity.	It is in our legitimate interest to ensure the security of our services and your account.
Captcha Data: browser language, page URL, status of web worker (if any), verification attempts, browser features, user-agent, screen resolution, page and screen dimensions, page referrer, OS, CPU, canvas value, font, property hash, browser resize, WebGL info, GPU, time zone, plugins, color depth, web driver, character set, device and cursor position, load time, time stamp, login cookie, javascript settings, battery status, IP address, storage and DB status, DoNotTrack status, AdBlock status, domain	We use this information to verify that you are a real person, in order to protect the security and integrity of the Game.	It is in our legitimate interest to ensure that access and login attempts for the Game are genuine.
eSports Website
Information you provide to us (either directly or through a third party)
Social Connect Information (if you choose to log in via your social media account with these networks): · Facebook: name, Facebook UID, profile picture, user token, Open ID · Google Play: user ID, nickname, profile picture, user token, Open ID	We use this information to enable you to log in to your account for, and access, the Game Services.	Necessary to perform our contract with you to provide the Game Services.
Email Login Information: email address, Open ID, user ID	We use this information to enable you to log in to your account for, and access, the Game Services by email address (once verified by way of a verification code we will send to you).	Necessary to perform our contract with you to provide the Game Services.
User Registration Information: name, region location (as selected by you), area ID, email address	We use this information to enable you to register as a player on the eSports Website and to participate in eSports events. We will send you a verification code to verify your email address.	Necessary to perform our contract with you to provide the Game Services.
Account Binding Information: user ID, Open ID, character nickname, character ID, current rank	We use this information to bind your Game account as part of player registration on the eSports Website.	Necessary to perform our contract with you to provide the Game Services.
Team Information: user ID, Open ID, profile picture, character nickname, character ID, current rank, team name, Discord username (for captain only), region, team slogan, team role (captain or member)	We use this information to enable you to form, view or join teams.	Necessary to perform our contract with you to provide the Game Services.
Customer Support Ticket ID & User Communications with Support: email address and any information that you provide in communications with our support team	We use this information to: · respond to your communications; · provide troubleshooting, such as addressing and remediating technical issues and bugs; and · improve our services.	Necessary to perform our contract with you to provide and support the Game Services.
Information generated as part of the Game Services
Chat Data: user ID, chat message (stored locally on your device and processed momentarily by our servers)	We facilitate your chat communications with your team members.	Necessary to perform our contract with you to provide the Game Services where you seek to use chat services.
Profanity Filter Information: free text	We use this information to detect if your text contains pornography or other content that violates local laws or the End-user License Agreement and to block content in such cases.	It is in our legitimate interest to ensure the integrity of the Game Services and protect users from prohibited conduct.
Notification Information: user ID and Open ID	We use this information to send you notifications about announcements, updates or information relating to the eSports Website services.	Necessary to perform our contract with you to provide the Game Services.

We may collect other personal information from you from time to time for specific reasons (such as a promotion in your country). When this happens, we will provide more information on any specific changes to the way we process that personal information that might differ to this privacy policy prior to collecting or processing any additional information. In some cases, that information may be shared with us with your consent – and if that is the case, we will provide you with further information on how we process that information and your rights.

How We Store and Share Your Personal Information

Our corporate group operates around the world. Pursuant to our contract with you to provide you with the Game Services, your personal information will be processed on servers that may not be located where you live. Your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including. No matter where our servers are located, we take appropriate measures to safeguard your rights in accordance with this privacy policy. Our servers for the Game Services are located in:

Zurich

If you choose to provide us with your telephone number and/or email to receive information on game updates via SMS and/or email and in order for us to send you SMS verification codes, your information will be stored in.

Only where necessary will we share your personal information with third parties. Situations where this occur are:

Third partiesthat provide services in support of the Game Services, including providers of cloud and network services that process or back up information identified in this privacy policy on their servers for the purpose of providing the Game Services (including the sharing of in-game photos on Facebook,, Google Play (as applicable)), for the purpose of user authentication, for the purpose of processing customer support ticket IDs and support communication or Q&As, for the purpose of analysing crashes and improving service performance, for the purpose of providing marketing and advertisements and monitoring the success of our marketing and advertising programs, for the purpose of providing you with updates and information regarding the Game Services, for the purpose of providing translations, for the purpose of detecting whether user-generated content violates applicable laws, our terms or community rules, for the purpose of organizing and promoting tournaments and e-sports events, for the purpose of distributing digital prizes, for the purpose of delivering physical prizes, for the purpose of payment processing services (including security and fraud detection) and for the purpose of informing and improving the refund process if you request a refund. All companies providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services in support of the Game Services.
Companies within our corporate groupwho process your personal information in order to operate the Game Services. All related group companies may only use your personal information in accordance with this privacy policy.
Regulators and judicial authorities and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose information, including to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity’s request when that governmental entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to:

o enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;

o detect, prevent or otherwise address security, fraud or technical issues; or

o protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.

The Security of Your Personal Information

We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through the Game Services or otherwise via the Internet; any transmission is at your own risk.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.

Your Rights

Some jurisdictions’ laws grant specific rights to users of the Game Services, which are set out in this section.

This section entitled “Your Rights” applies to users that are located in the Relevant Jurisdictions. If you are located in a territory outside a Relevant Jurisdiction, please refer to the Supplemental Jurisdiction-Specific Terms for an overview of your rights and how these can be exercised.

You have certain rights in relation to the personal information we hold about you, depending on where you are located. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances). To exercise any of your rights, please contact us at [DataCompliance@wizardgames.cn].

Access

You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account. If you believe we hold any other personal information about you, please contact us at [DataCompliance@wizardgames.cn] .

Portability

You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent or pursuant to our contract with you, as described above in the section “How We Use Your Personal Information”. You have the right to receive this personal information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer it to another party, with certain exceptions. We will provide further information to you about this if you make such a request.

Correction

You have the right to correct any of your personal information we hold that is inaccurate. You can access the personal information we hold about you by logging into your account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us at[DataCompliance@wizardgames.cn]

Erasure

You can delete your account, or remove certain personal information, by logging into your account. If there is any other personal information you believe we process that you would like us to erase, please contact us at contact us at[DataCompliance@wizardgames.cn].

We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the Game Services and there are grounds for erasure, we will use reasonable steps to try to tell others who are displaying the personal information or providing links to the personal information to erase it too.

Restriction of Processing to Storage Only

You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another’s protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.

Objection

You have the right to object to our processing of your personal information. We will consider your request in other circumstances as detailed below by contacting us at[DataCompliance@wizardgames.cn].

To the extent provided by applicable laws and regulations, you may withdraw any consent you previously provided to us for certain processing activities by contacting us at [DataCompliance@wizardgames.cn] Where consent is required to process your personal information, if you do not consent to the processing or if you withdraw your consent we may not be able to deliver the expected service.

Email Opt-out

You may choose to stop receiving game update emails from us by following the unsubscribe instructions included in these emails or you can contact us at

[DataCompliance@wizardgames.cn].

SMS Opt-out

You may opt out of receiving game update marketing or advertising text messages by contacting us at [DataCompliance@wizardgames.cn], and sharing the phone number that you would like to opt out. For text messages, you also may be able to text “STOP” in response to a text message that you receive.

Announcements

We may from time to time send you announcements when we consider it necessary to do so (for example, when we temporarily suspend access to the Game Services for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.

Contact & Complaints

We welcome questions, comments and requests regarding this privacy policy. Please address them to [DataCompliance@wizardgames.cn].

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at

[DataCompliance@wizardgames.cn] and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the region in which you live or work where you consider we have infringed data protection laws.

Changes

If we make any material changes to this privacy policy, we will post the updated policy here and notify you in accordance with relevant legal requirements.

Language

Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.

SUPPLEMENTAL JURISDICTION-SPECIFIC TERMS

Some jurisdictions’ laws contain additional terms for users of the Game Services, which are set out in this section.

If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our privacy policy above.

Turkey

You have legal rights, which are set forth in Article 11, in relation to the personal information data we hold about you. As a Turkish data subject, you may have the right to send us a email and request a data delete.

learn whether or not your personal data has been processed;
request information about processing if your personal data has been processed;
learn the purpose of processing of your personal data and whether they have been used accordingly;
know the third parties in the country or abroad to whom personal data has been transferred;
request rectification in the event personal data is incomplete or inaccurate and to demand the operations in this regard be reported to third parties your personal data has been transferred to;
request deletion or destruction of personal data within the framework of the conditions set forth under Article 7 of the DPL and to demand the operations in this regard be reported to third parties your personal data has been transferred to;
object the occurrence of any consequence that is to your detriment by means of analysis of personal data solely through automated systems, and
demand compensation for the damages that you have suffered as a result of unlawful processing of your personal data.

In accordance with Article 9 of the DPL, your personal data may be transferred abroad as follows:

Identity of the overseas recipient	Location of the recipient (or as otherwise stated in the recipient’s privacy policy)	Purposes of use of Personal Information by the recipient	Items of Personal Information to be provided
Zhejiang Wooduan Technology Co., Ltd	China	Storage of personal information	All personal information as set out in the section *“How We Use Your Personal Information”*
Zhejiang Wooduan Technology Co., Ltd	China	User authentication	Captcha Data as set out in the section “How We Use Your Personal Information”
Functional Software, Inc. d/b/a Sentry	United States and other countries where Sentry or its affiliates, future subsidiaries or service providers maintain facilities	Crash analysis	Open ID, device model, OS version, exception stack and exception log, network type, memory information
Google LLC	Any country in which Google or its sub-processors maintain facilities	Storage of personal information	Player Ban Information as set out in the section “*How We Use Your Personal Information*”

PRIVACY FAQ

IN-GAME CHAT SAFETY FUNCTION

Introduction

We take your data privacy and security very seriously. We take steps to ensure that your content is stored and processed by us in a transparent way and using secure and reliable technology.

We understand that your trust is something we earn. As part of that process, we work to keep you informed of our data privacy policy and measures, as they may change over time.

This FAQ explains some common questions on a feature for certain regions concerning chat of BATTLE TEAMS2 (“Game”), particularly for those users and prospective users who have questions about how we meet our requirements under data protection laws and other applicable regulations concerning data privacy.

For further information regarding our data privacy practices and this FAQ:

(a) Please review the BATTLE TEAMS2 Privacy Policy – which sets out how we collect, store and process your personal data to provide you with the Game, and the End-user License Agreement for BATTLE TEAMS2.

(b) Please contact our privacy team via email at [DataCompliance@wizardgames.cn] should you have any further questions.

What is the in-game chat safety function?

To ensure the Game provides a safe platform for users of the Game, we have introduced an in-Game chat safety function (“Safety Feature”) in certain regions. The Safety Feature helps us to improve your experience of the Game by flagging users who use chat function in violation of our End-user License Agreement. For countries where the law requires that we have a legal basis for processing certain data, we operate the Safety Feature in our legitimate interests to ensure the safety and integrity of our Game. The Safety Feature works to identify, for example, unsolicited commercial communications, including plug-in sales and advertising, spam, harmful communication, exploits, bullying, harassment, threats of violence or conduct which is hateful, harassing, abusive, racially or ethnically offensive, defamatory, humiliating, threatening, profane or similarly objectionable (“Prohibited Conduct”).

What are the consequences for users who engage in Prohibited Conduct?

All users are required to comply with our End-user License Agreement, and you should familiarize yourself with your obligations as part of our gaming community. In order to ensure a safe gaming environment for our users we may take action against users who violate the End-user License Agreement or otherwise engage in Prohibited Conduct, which may include limiting use of those features that have been abused.

How can I use the Safety Feature and how does it work?

When you observe a user engaging in Prohibited Conduct, you can press the “Report” button on the screen if this feature is available in your region. This will record a short snippet of the chat and convert it into text at the same time. The text may be automatically translated if needed. Please note that the Safety Feature is only available on Spawn Island before the battle begins while playing the Game’s classic game mode.

What if I think I have been implicated by mistake?

We have implemented safeguards to ensure any consequences are appropriate and proportionate to the relevant Prohibited Conduct and the frequency with which such Prohibited Conduct has occurred.

We will notify you if you have been muted, as a result of your breach of the End-User License Agreement. If you think your account was muted by mistake, please contact us at CustomerService@wizardgames to request a review.

Do you warn users before taking action?

We may not issue a warning before muting you but we will notify you if you have been muted.

Do you store chats and where do you store them?

The Safety Feature is designed to protect your privacy. Documented version of the chat is not stored, except where it provides evidence of Prohibited Conduct by a user. In these cases we store the clip and documented version of the chat as evidence on our servers in the United States and Singapore and subsequently automatically delete it in accordance with our Privacy Policy.

Do you share chats with any third parties?

We do not share any chats of any user with any third party, except where necessary for the translation process or in exceptional circumstances, such as where we believe we are legally required to (for example, if we are subject to a court order for disclosure), or where we need to do so in order to enforce or protect your rights, our rights or the rights of other users. Please consult our Privacy Policy for further details.

Can I object to your processing of my chats?

Yes. If you are a resident of a relevant country as noted in our Privacy Policy, you may have the right to object to, and seek restriction of, our processing of your chats for this purpose. To exercise your right, please contact us at [DataCompliance@wizardgames.cn]and please consult the Privacy Policy for further information.

We will consider several factors when assessing an objection, including: our users' reasonable expectations; the benefits and risks to you, us, or other users as a result of our implementation of the Safety Feature; and other available means to achieve the same purpose the Safety Feature achieves that may be less invasive and do not require disproportional effort. Unless the processing is based on our compelling legitimate grounds or is needed for legal reasons, your objection will be upheld and we will cease processing your information.

Is the Safety Feature secure and how do you comply with data protection laws?

We have a comprehensive global privacy program directed at protecting your personal data. You can read about how we process and protect personal data in our Privacy Policy. We also use a variety of security technologies and procedures for the purpose of preventing loss, misuse, unauthorized access or disclosure of your information.

How do you respond to law enforcement requests for chat information?

We may, from time to time, receive law enforcement requests to disclose your chat information (and its translation) to regulators, courts or law enforcement bodies. When we receive these requests, we take reasonable steps to query them and establish whether or not we are legally required to respond to them. When we are legally required to respond to such a request, we will take measures to safeguard your legal rights and your personal data.